I’ve decided that the way to feel like you have the best life ever is to go with the flow. Go with the flow of thoughts, feelings, and emotions. All in one day I’m crying about so and so’s harsh comment, whining about a 90 on my exam, and stressing about the pace of work – and then in that same day I’m loving my work team, looking forward to weekend plans, thrilled that I can still afford tuition, and dancing around the kitchen making kale chips and sipping tea. Ebb and flow. That’s life.
I am not – I repeat NOT – a naturally optimistic person. In fact, I spend a large portion of my mental energy reframing my negative thoughts so as to better view the reality of my life (thank you, therapy). But I’ve really gotten into the silly TV show The Middle. If you haven’t seen it, all you need to know is that the character of Sue is to be adored. She’s a little on the dumb side, yes… BUT she is insanely, overwhelmingly, beyond all reasoningly the most optimistic person despite the fact that she is consistently overlooked, ignored, and rejected in about every sense of the word. Somehow she keeps on trucking.
It’s seems to be the only way to live. Dolly came on one of my playlists and sang some of my favorite words through my radio today:
Don’t sweat the small stuffDolly Parton
Keep your chin up
Just hang tough
And if it gets too rough
Fall on your knees and pray
And do that everyday
Do that every day. 90% of the time I have no idea what I am doing but I just do my best to stay in the moment, focus my mind, and dive right into whatever the task is at hand.
In case you missed my last post, I got a new job working for the hospital in town! I am in a coordinator position for the hospital’s sports medicine and orthopedics department, which basically means that when it comes to patients I do all the extra things they need outside of treating them or doing surgery on them. In all my years of medical office work I’ve never had a medical job quite this involved. The work is exceedingly fast paced. And since I handle everything from appointments, to referrals, to prescriptions, to insurance, to billing, and the communication from patient to doctor/nurse/assistant/PA it’s a never ending loop of patient customer service/care. I’m certainly getting a crash course in orthopedic surgery and injury! I have to be able to field all sorts of issues and concerns and be able to communicate that with the nurses/medical assistants/PA and then relay that back to patient.
And then there are all the nuances of insurance. Like… a patient with knee pain can’t just request an appointment for an injection. You have to know what kind of injection. Because some injections require authorizations from insurance. Also, injections can interfere with surgeries and must be scheduled in a certain timeframe. Also, our doctors are body part specific so you have to keep track of which doctors are willing to see which issues and get approval from their primary or secondary before setting the appointment. But each doctor has between 1-3 “helper people” (nurse, medical assistant, physicians assistant etc.). Stuff like that. I can literally feel my brain firing neurons every time I take a call or talk with a patient. It’s having to put sooooo many pieces together at one time.
I’ve never been a speedy person so this as an excellent way to improve my speed skills. One never knows when these skills might come in handy!
PSA: Tote breath mints if you’re stuck in a mask all day. If not, you and your bad breath are trapped together until the end of your shift ***gasp***